Local woman's license almost revoked over Maryland DMV mistake

A local woman's license was nearly revoked over a crime she didn't commit. She had trouble getting it fixed until she called 5 On Your Side's Keely Arthur.
Posted 10/23/2025, 11:18:00 AM Updated 10/23/2025, 10:33:47 PM

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>> A MAJOR DMV MIX-UP. IMAGINE

GETTING A NOTICE SAYING YOUR

DRIVER'S LICENSE IS BEING

SUSPENDED FOR A CRIME. YOU

NEVER COMMITTED. THAT'S EXACTLY

WHAT HAPPENED TO A LOCAL WOMAN

AND SHE SPENT WEEKS TRYING TO

CLEAR HER NAME CALLING THE DMV

NEARLY 100 TIMES. BUT SHE GOT

NOWHERE. THEN SHE CALLED 5 ON

YOUR SIDE'S KEELY. ARTHUR.

WAIT A MINUTE.

I DIDN'T DO ANYTHING. THOSE ARE

THE WORDS THAT STEPHANIE LADEN

HAS REPEATED IN HER HEAD FOR

MORE THAN A MONTH. A BUSY

MOTHER CHURCH VOLUNTEER IN

TEACHER. SHE DOESN'T MAKE IT

OUT OF STATE OFTEN. HAVE YOU

EVER BEEN TO MARYLAND WHEN I

STARTED THINKING ABOUT IT?

I THINK IN 2001 I MIGHT HAVE

DRIVEN THROUGH THE STATE.

>> INDIA AND ONE. YES, THAT'S

IN 2001. SO SHE WAS STUNNED TO

RECEIVE THIS LETTER EXPLAINING

THAT HER LICENSE WAS BEING

SUSPENDED FOR A YEAR OVER A

SPEEDING TICKET ISSUED TO HER.

>> IN MARYLAND, IMPOSSIBLE.

STEPHANIE THOUGHT AND I WENT

TO FACEBOOK TO SEE MAYBE I SAID

WHAT I WAS DOING THAT DAY.

>> AND I WAS ACTUALLY HELPING

MY HUSBAND WITH A TREASURE HUNT

FOR THE KIDS. A CHURCH THAT

DAY. THAT'S RIGHT. STEPHANIE

WAS GETTING HER LICENSE

SUSPENDED OVER A TICKET

SUPPOSEDLY ISSUED TO HER IN

MARYLAND.

>> WHEN IN REALITY SHE WAS MORE

THAN 300 MILES AWAY IN MEDAN,

NORTH CAROLINA. AND SHE SOON

FOUND OUT FROM THE NORTH

CAROLINA DMV THAT THE TICKET ON

FILE COLLECT ANY ADDITIONAL

DETAILS. THERE WAS NO

INFORMATION THERE WAS NO

OFFICER INFORMATION. NO EXACT

LOCATION. AND WHEN SHE CALLED

MARYLAND'S DMV EQUIVALENT, SHE

WAS TOLD THEY HAD NO RECORD OF

HER DRIVING IN THE STATE.

BUT THAT DIDN'T SEEM TO MATTER.

AND WHAT I WOULD CALL NORTH

CAROLINA BACK ONE PERSON MADE

THE COMMENT YOU MUST HAVE DONE

SOMETHING.

>> BECAUSE SOMEBODY ENTERED

INFORMATION AND EVEN IF THEY

DIDN'T DO IT RIGHT.

>> BUT STEPHANIE KNEW SHE HAD

TRULY DONE NOTHING WRONG AND

BEGAN AN ODYSSEY TRYING TO

CLEAR HER NAME. SHE FILED A

DISPUTE PLACE. 97 PHONE CALLS

AND PAID AN ATTORNEY $1500.

NONE OF IT WORKED BUT THEN A

FRIEND CONTACTED 5 ON YOUR SIDE

ON HER BEHALF. AFTER I HEARD

FROM YOU IS THE FIRST TIME

ANYBODY ACTUALLY MOVED ON

ANYTHING. I IMMEDIATELY GOT

TO WORK AND CONTACTED DMV

COMMUNICATIONS MANAGER MARTY

HOMAN. WITHIN A WEEK IT WAS

FIXED HOME IN WRITING, QUOTE.

>> WE HAVE REMOVED THE

CONVICTION AND THE ASSOCIATED

SUSPENSION FROM THE RECORD.

THAT'S GREAT THAT THERE'S

SOMEBODY OUT THERE THAT'S GONNA

FIGHT FOR YOU.

>> AND DO ALL THE THINGS.

BUT IT KIND OF STILL REALLY

THAT YOU HAVE TO. BUT WE'RE

REALLY GLAD YOU'RE OUT THERE.

I EMAILED NORTH CAROLINA'S DMV

AND MARYLAND'S AND ASKED HOW

COULD THIS HAPPEN WHERE DID THE

PROBLEM ORIGINATE? AND IF THIS

HAS HAPPENED BEFORE MARYLAND

DIDN'T RESPOND BUT HOLMEN WITH

THE NORTH CAROLINA DMV DID

EXPLAINING QUOTE THE ORIGINATED

IN MARYLAND DURING THEIR

REPORTING PROCESS TRAFFIC

CONVICTIONS ARE TRANSMITTED

ELECTRONICALLY THROUGH

INTERSTATE SYSTEMS.

>> IF MARYLAND SYSTEM

INCORRECTLY MATCHES A DRIVER

RECORD TO NORTH CAROLINA DUE

TO A MISTAKE, DRIVER'S LICENSE,

INCORRECT STATE CODE OR

SOFTWARE. MAPPING AIR. THE

CONVICTION CAN BE SENT TO THE

WRONG STATES TMD DATABASE WHICH

IS EXACTLY WHAT HAPPENED TO

STEPHANY. AS FOR WHAT THEY'RE

DOING TO PREVENT SOMETHING LIKE

THIS IN THE FUTURE, THE NORTH

CAROLINA DMV SAID, QUOTE, IT

CONTINUES TO WORK WITH THE

NATIONAL DATA SHARING STANDARDS

TO IMPROVE AIR DETECTION AND

STREAMLINE CORRECTIONS WHEN

MISTAKES OCCUR. THERE IT IS

7. HE'S NOW CONFIDENTLY BACK OF

THE ROAD BUT FEARS THIS COULD

HAPPEN TO ANOTHER ONE OF NORTH

CAROLINA'S 8 MILLION LICENSED

DRIVERS.

>> IF THE STATE AS A WHOLE HAS

NOT LEARNED TO FIX SIMPLE

MISTAKES, THAT'S THAT'S A

PROBLEM FOR EVERYBODY.

>> AND KELLY, THIS IS SUCH AN

IMPORTANT INFORMATION FOR ALL

OF US ON THE ROAD. THAT WAS THE

TICKET IN MARYLAND EVEN MATTER

IN NORTH CAROLINA. THAT'S WHAT

I WANTED TO KNOW RIGHT AWAY.

BUT IT'S BECAUSE 2 STATES ALONG

WITH SO MANY OTHER STATES, THEY

SHARE THESE DRIVING RECORD.

SO IT'S NORTH CAROLINA,

MARYLAND, AND MANY OTHERS.

IF YOU'RE CAUGHT SPEEDING MORE

THAN 15 MILES OVER THE LIMIT.

ELSEWHERE, NORTH CAROLINA CAN

STEP IN AND SUSPEND YOUR

LICENSE. GET THIS. EVEN IF THE

LIGHT THE TICKETS DROPPED IN

THE OTHER STATE. SO 70 DIDN'T

DO ANYTHING WRONG. BUT I JUST

WANT DRIVERS DRIVING ACROSS

THE COUNTRY TO KNOW THAT RULE.